The questions that ran through my mind were these:
o Was the caller more important than me who was actually present in the room?
o Does the boss think I or my programs are not important or worth the time we set aside?
o Does the boss treat everyone this way, by essentially giving them a signal he really isn't interested?
I ran across an article that covered communication skills. It began talking about the communication skills of Bill Clinton, which are extraordinary and part of his success. The opening few paragraphs described how he makes the person with whom he is speaking feel as if they are the only person in the room. He gives them his full attention making them feel important. Regardless of your political leanings, you have to admit that is an extraordinary skill.
Further in the article it outlined another habit we all see that conveys the message they are not really listening, or that what we have to say is not important. Here it is, the word for word:
"While our digital habits have rewired our brains for shorter attention spans, it’s possible to reverse the process, says Tumlin. Commit to minimizing or unplugging electronic distractions, and seek out meaningful in-person interactions.
"I’m not a guy who thinks all new technology is bad, but real connection doesn’t happen through a device," says Tumlin. "Be willing to temporarily set aside screens and give your full attention to the person in front of you."
As you meet with others one on one, or in a meeting think about the hidden message you are sending to others. Are they important and really worth your time and attention? Will they feel like you really were listening once the meeting is over?
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...And, feel free to send me comments or questions.